Retailer

Code

ST0327

Band

Level 2

Duration

14 Months

Maximum Funding Band

£5000

Employer Contribution

£250

Train Skilled Retail Professionals to Boost Customer Experience and Sales

Retail success depends on knowledgeable and customer-focused employees. The Level 2 Retailer Apprenticeship is designed for businesses looking to develop skilled retail professionals who can engage customers, drive sales, and support business growth.

This apprenticeship is ideal for retail businesses looking to upskill staff in customer service, sales techniques, stock management, and product knowledge.

Why Invest in a Retail Apprentice?

Increase Sales & Customer Satisfaction – Train employees to deliver exceptional customer service and product knowledge.

Boost Business Performance – Improve efficiency in stock management, merchandising, and store operations.

Reduce Costs – No National Insurance contributions for apprentices under 25, saving your business money.

Fully Funded Training – Use your Apprenticeship Levy or access 95% government funding if you’re a non-levy payer.

Real-Time Training Insights – Monitor apprentice progress through our Aptem platform with full employer access.

Speak to an advisor about this course

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At Tees Apprenticeships, we provide a blended learning approach that ensures apprentices develop practical retail skills while applying their learning in the workplace:

On-the-Job Training – Apprentices gain hands-on experience in real retail environments.
Dedicated Tutor Support – Monthly 1-2-1 coaching and structured progress reviews.
Blended Learning Model – Online lessons, live virtual workshops, and practical training exercises.
Employer Access to Aptem – Full visibility of apprentice progress, assessments, and compliance.
Teesside Training Centre – In-person support and networking opportunities.

Our structured programme ensures apprentices gain essential retail skills while maintaining business operations.

At Tees Apprenticeships, we provide a blended learning approach that ensures apprentices develop practical customer service expertise while applying their skills in the workplace:

On-the-Job Training – Apprentices apply customer service strategies directly in real business settings.
Dedicated Tutor Support – Monthly 1-2-1 coaching and structured progress reviews.
Blended Learning Model – Online learning, live virtual workshops, and interactive customer engagement exercises.
Employer Access to Aptem – Full visibility of apprentice progress, assessments, and compliance.
Teesside Training Centre – Face-to-face training and networking opportunities.

Our structured programme ensures apprentices develop customer-focused skills while maintaining their job responsibilities.

We provide full wraparound support, including:

✔ Recruitment Assistance – Finding the right apprentice for your business.
✔ Government Funding Guidance – Helping you access 95% funding if you’re a non-levy payer.

✔ Extra £1000 to support your apprentice if they are 16-18 years old or 19-24 years old with an education, health and care (EHC) plan, or 19-24 years old and have been in care.

✔ No National Insurance Contributions – Employers pay no NI for apprentices under 25 (up to £50,000 salary).
✔ Regular Progress Reviews – Ensuring apprentices develop in line with your business needs.
✔ Ongoing Support – Our 24/7 safeguarding app ensures apprentices feel supported.

Key message here should be:

Tees Apprenticeships is part of Medipro Limited, a trusted training provider with a 93.3% achievement rate (compared to the national average of 54.6%). Our learner-focused approach ensures 77% of apprentices achieve Merit or Distinction.
Local education centre
Full blended, online tracking software to ensure a timely achievement.
Employer interface to see in ‘real time’ the progress of their staff.
Ofsted GOOD