Operations Manager

Code

ST0385

Band

Level 5

Duration

24 Months

Maximum Funding Band

£9000

Employer Contribution

£450

Develop Strategic Leaders to Drive Business Growth

Effective leadership at the operational level is key to business success. The Level 5 Operations / Departmental Manager Apprenticeship is designed for businesses looking to develop high-performing managers who can lead teams, drive efficiency, and execute business strategy.

This apprenticeship is ideal for mid-to-senior level managers responsible for delivering operational plans, managing people, and ensuring business objectives are met.

Why Invest in an Operations Management Apprentice?

Strengthen Leadership Capabilities – Develop managers with the skills to lead teams, improve processes, and implement strategic goals.

Drive Business Growth – Equip managers with the ability to enhance productivity, optimise resources, and manage risk.

Reduce Costs – No National Insurance contributions for apprentices under 25, saving your business money.

Fully Funded Training – Use your Apprenticeship Levy or access 95% government funding if you’re a non-levy payer.

Real-Time Training Insights – Monitor apprentice progress through our Aptem platform with full employer access.

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This apprenticeship develops highly effective operations managers with skills in leadership, finance, project management, and business strategy. Key learning areas include:

Strategic Business Planning – Setting, implementing, and reviewing operational goals.
Leadership & Management – Motivating teams, performance management, and succession planning.
Financial & Budget Management – Understanding financial principles, controlling costs, and driving profitability.
Change Management – Leading and managing change initiatives to support business growth.
Project & Risk Management – Planning, executing, and evaluating workplace projects.
Coaching & Mentoring – Developing high-performing teams and individuals.

Apprentices will also develop Maths and English Level 2 qualifications (if not already achieved).

At Tees Apprenticeships, we deliver a flexible blended learning approach to support businesses while ensuring high-quality training for apprentices:

On-the-Job Training – Apprentices apply strategic thinking and leadership skills in real-world scenarios.
Dedicated Tutor Support – Monthly 1-2-1 coaching and structured progress reviews.
Blended Learning Model – Online learning, live virtual workshops, and face-to-face masterclasses.
Employer Access to Aptem – Full visibility of apprentice progress, assessments, and compliance.
Teesside Training Centre – Local access to high-quality in-person training and networking opportunities.

Our structured programme ensures apprentices develop practical leadership skills while maintaining their day-to-day responsibilities.

We provide full wraparound support, including:

✔ Recruitment Assistance – Finding the right apprentice for your business.
✔ Government Funding Guidance – Helping you access 95% funding if you’re a non-levy payer.

✔ Extra £1000 to support your apprentice if they are 16-18 years old or 19-24 years old with an education, health and care (EHC) plan, or 19-24 years old and have been in care.

✔ No National Insurance Contributions – Employers pay no NI for apprentices under 25 (up to £50,000 salary).
✔ Regular Progress Reviews – Ensuring apprentices develop in line with your business needs.
✔ Ongoing Support – Our 24/7 safeguarding app ensures apprentices feel supported.

Key message here should be:

Tees Apprenticeships is part of Medipro Limited, a trusted training provider with a 93.3% achievement rate (compared to the national average of 54.6%). Our learner-focused approach ensures 77% of apprentices achieve Merit or Distinction.
Local education centre
Full blended, online tracking software to ensure a timely achievement.
Employer interface to see in ‘real time’ the progress of their staff.
Ofsted GOOD